Terms of Service
ATELIER CREATURA
Atelier Creatura is an independent art studio operated by a single artist, dedicated to creating handcrafted costume accessories in limited quantities. By visiting this site or purchasing from Atelier Creatura, you agree to the following Terms of Service.
1. OUR CREATIONS
Each Atelier Creatura piece is handmade with care, intention, and attention to detail.
Because of the nature of handcrafted work, small variations, subtle asymmetries, or minor imperfections may occur.
Our products are art accessories, not mass-produced goods.
2. AVAILABILITY & PURCHASING
Atelier Creatura items are often produced in small batches or limited quantities.
At this time, there is no purchase limit per customer. However, Atelier Creatura reserves the right to limit quantities or cancel orders if necessary to ensure fairness or prevent abusive purchasing behavior.
Availability may change as the studio evolves.
3. RESPECTFUL PURCHASING & RESALE
Purchasing Atelier Creatura items solely for the purpose of resale, auction, or profit-driven trading is discouraged and goes against the spirit of the studio.
Atelier Creatura reserves the right to refuse service or cancel orders in cases of clear scalping or abuse.
Second-hand sales are outside of our control. If purchasing from third parties, please proceed with care and request appropriate proof of ownership and condition.
4. COLOR & MATERIAL VARIATION
Colors, textures, and finishes may appear slightly different in person than on screen due to lighting conditions, photography, and individual display settings.
Exact color or texture matching cannot be guaranteed.
5. CARE & HANDLING
Atelier Creatura creations are delicate art accessories and should be handled with care.
- Not intended for children
- Not designed for rough handling
- Avoid water, moisture, or excessive friction
- Painted and airbrushed details are not waterproof
Atelier Creatura cannot be held responsible for damage resulting from improper use or care.
6. RETURNS, REFUNDS & CANCELLATIONS
Please review the FAQ / Shipping & Returns Policy for detailed information.
In general:
- Due to the wearable and handmade nature of these items, returns and exchanges are not accepted
- Orders cannot be cancelled once shipped
- Made to order items can't be cancelled once production has begun
7. SHIPPING & DELIVERY
Atelier Creatura is not responsible for delays caused by shipping address, postal services, customs processing, or carrier-related issues.
Once a package is marked as shipped, responsibility transfers to the recipient. Please ensure that your shipping address is accurate at checkout.
8. SECOND-HAND MARKET DISCLAIMER
Atelier Creatura has no affiliation with or responsibility for second-hand marketplaces.
We cannot assist with disputes, pricing, or authenticity verification beyond confirming the original retail price when possible.
9. INTELLECTUAL PROPERTY
All designs, photographs, products, and content associated with Atelier Creatura are the intellectual property of the studio.
They may not be copied, reproduced, modified, or used commercially without prior written permission.
10. RIGHT TO REFUSE SERVICE
Atelier Creatura reserves the right to refuse service, cancel orders, or limit future purchases at its discretion, including in cases of policy violations or suspected fraudulent activity.
11. CHANGES TO TERMS
Terms, prices, availability, and policies may be updated at any time without prior notice.
FINAL NOTE
By purchasing from Atelier Creatura, you acknowledge the handmade nature of the work and agree to these terms.
Thank you for supporting independent artistry.